Are these devices new? A while back, I had problems with a new chime pro connecting as well. Have you tried doing a factory reset on the device and then trying the connection process again? If I recall correctly, I finally had to call Ring Support. They walked me through some trouble-shooting and then had to send me a replacement. The replacement did connect to wifi, but it's bit buggy as well. Sometimes just disconnects from wifi, and I have to unplug it and re-plug it in to reset. Then it reconnects itself.
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28-06-2023 04:21:44
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meme
Are these devices new? A while back, I had problems with a new chime pro connecting as well. Have you tried doing a factory reset on the device and then trying the connection process again? If I recall correctly, I finally had to call Ring Support. They walked me through some trouble-shooting and then had to send me a replacement. The replacement did connect to wifi, but it's bit buggy as well. Sometimes just disconnects from wifi, and I have to unplug it and re-plug it in to reset. Then it reconnects itself.
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28-06-2023 04:21:44
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