Chime Pro not working

I unplugged my Ring Chime Pro (original) to use the outlet for a few minutes. When I plugged it back it, the light never came back on. The outlet has been tested and works fine. Plugging into another outlet does nothing. Resetting doesn’t do anything. It’s just dead. Is this fixable? Why would it stop working from just unplugging it? Will calling customer service be able to fix this? It’s still on my account but shows offline.