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Chime Pro not working
tones-and-alerts
battery-video-doorbell
chime-pro
troubleshooting
Have a chime Pro and can’t get the chime to work when someone rings bell only on my mobile phone not in house
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03-03-2024 01:18:40
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Caitlyn_Ring
Hi @user78296. Make sure the Chime Pro is connected to your Ring Doorbell and set to play an audible alert. In the Ring app, tap the menu in the top left > Devices > Chime Pro > Audio Settings > Chime Alerts. From there, you can choose if you want an audible alert when motion is detected and when someone rings the Doorbell. I hope this helps!![:slight_smile: :slight_smile:](https://prod-care-community-cdn.sprinklr.com/community/de41e846-ba96-4edf-9a34-44d1e9edfebf/communityasset-54ff2e50-1c90-4694-a030-2570e01629ec-843465895)
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05-03-2024 09:34:54
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