Chime pro light not flashing

The Chike Pro Blue light is not flashing when switched on. I have changed 5 different power sockets and still no blue light flashing. What to do.

Hi @Ramnanduri. Trying different power outlets is a great start, but I would also recommend resetting the Chime Pro before attempting to set it up again. You can reset the Chime Pro by holding down the reset button on the side for 15 seconds. After that, attempt to set it up in the Ring App again with the steps under Set Up a Device. Let me know what happens after trying these steps with your Chime Pro. :slight_smile:

I’m having the same issue and tried plugging into other outlets and it will not turn to blue

Hi @talejandro21. In that case, I would recommend reaching out to our support team so they can take a deeper look at this and find a solution for you since the previously suggested steps didn’t work for you. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support. :slight_smile: