Hi @cjessing ,
You might want to give this a try, if indeed you do have the newest version of the Chime Pro (both 2.4GHz & 5GHz capable). Your Ring Video Doorbell is capable of both Wi-Fi frequencies. Also, once you get your Chime Pro connected to your router via 5GHz, you still have the option to connect your Video Doorbell 3 to the Chime Pro via 2.4GHz and then the Chime Pro will relay to your router via 5GHz.
If using a Ring device that is capable of using either the 2.4GHz or 5GHz, (most are only 2.4GHz Wi-Fi capable) . . . and you want to utilize the 5 GHz Wi-Fi, I would recommend:
Removing/disable AUTO channel on the router (to preventing channel-hopping), and manually set and select whichever 5Ghz channels on your router to 36 , 40 , 44 , or 48 , whichever channel among these 4 choices that gives you the best performance. You may have to separate the 2.4GHz and 5GHz SSID into two SSIDs.
A more detailed explanation as to why you might have better luck with these “locked” channels and more about the separate SSIDs, are in my post here:
I hope you find this information useful and helpful