Chime pro gets hot

The back of our chime pro runs hot to the touch. We turned off the night light manually and its inside. Should this be happening?

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Same here, is this normal?

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Hi neighbors! Thank you for sharing your experiences with us. The best way to ensure that your device is operating as intended is to check in with our support team. They’re always happy to double check on installation and assist with troubleshooting, if needed. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to let us know how this goes! :slight_smile:

Mine also gets really hot. What’s the solution?