I recently purchased Chime Pro (2nd Generation) and I’m not able to connect the device to my home network using my samsung galaxy s8 android phone. The app asks me to connect to chime pro wifi but everytime I select the “ring” in the list of wifi names, it circles back to “connecting” to chime pro screen. Is there a setting in samsung galaxy s8 that needs to be enabled or disabled to allow me to get to the next screen in the setup after I connect directly to chime pro via wifi?
I was able to setup the same chime pro using Apple iPhone without any issues.
Information on my android phone:
Ring App (Android) version: 3.27.0
Phone Brand: Samsung
Phone Model: Galaxy S8
Phone Model Number: SM-G950U1
One UI version: 1
Android version: 9
Android Build number: PPR1.180610.011.G950U1UES7DTC1