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Chime Pro 1st gen and Chime no sound when doorbell pressed
My Chime Pro 1st Gen does not play a sound when the doorbell is pressed.In the app it is set to play a sound and it is not on snooze. The device health is good and nothing else has changed.Now if I power of the Chime Pro and turn it back on it will play when the doorbell is pressed. but leave it a couple of hours and when the doorbell is pressed it does not ring in the house. This is also the same for the standard wireless chime again 1st Gen.I have tried moving things off the chime pro network onto my wifi and still the problem exsists.I do get a notification in the app when the doorbell is pressed but i dont always have my phone on me so this is not a solution.Can anyone Help?
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02-02-2023 09:05:52
Responses (63)
- C
3 posts were merged into an existing topic: [Alexa integration doesn't work 50% of the time](/t/alexa-integration-doesnt-work-50-of-the-time/197516/3)
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24-04-2023 16:23:51
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- C
A post was merged into an existing topic: [Alexa integration doesn't work 50% of the time](/t/alexa-integration-doesnt-work-50-of-the-time/197516/6)
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24-04-2023 16:24:39
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0It seems all the moderators have gone on a holiday again. No reply on this thread in ages. They are about as useful as a chocolate teapot
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10-04-2023 18:38:54
0It seems all the moderators have gone on a holiday again. No reply on this thread in ages. They are about as useful as a chocolate teapot
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10-04-2023 18:38:54
0@Justin_Ring further to my DM could you please reply to this thread?
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13-04-2023 19:47:41
0Could someone please respond to this thread which seems to be being ignored?
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19-04-2023 21:28:27
THi @0fcc852c898304c7f88739b0a0de60. I suggest viewing the marked solution for this post.[quote="Caitlyn_Ring, post:93, topic:182259, full:true"]Hey neighbors, I wanted to share an update that our team pushed a back end fix that should resolve this concern. If you’re still experiencing issues with the Chime not playing an alert when someone rings your Doorbell, or you have a different concern with your Chime, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406). This is the best way to get any necessary troubleshooting information to the right teams so they can look into any lingering issues.[/quote]
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21-04-2023 15:41:03
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Caitlyn_Ring
A post was merged into an existing topic: [Alexa integration doesn't work 50% of the time](/t/alexa-integration-doesnt-work-50-of-the-time/197516/2)
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24-04-2023 16:22:43
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