Chime Pro 1st gen and Chime no sound when doorbell pressed
My Chime Pro 1st Gen does not play a sound when the doorbell is pressed. In the app it is set to play a sound and it is not on snooze. The device health is good and nothing else has changed. Now if I power of the Chime Pro and turn it back on it will play when the doorbell is pressed. but leave it a couple of hours and when the doorbell is pressed it does not ring in the house. This is also the same for the standard wireless chime again 1st Gen. I have tried moving things off the chime pro network onto my wifi and still the problem exsists. I do get a notification in the app when the doorbell is pressed but i dont always have my phone on me so this is not a solution. Can anyone Help?
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02-02-2023 09:05:52
Responses (63)
- C
3 posts were merged into an existing topic: [Alexa integration doesn't work 50% of the time](/t/alexa-integration-doesnt-work-50-of-the-time/197516/3)
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24-04-2023 04:23:51
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- C
A post was merged into an existing topic: [Alexa integration doesn't work 50% of the time](/t/alexa-integration-doesnt-work-50-of-the-time/197516/6)
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24-04-2023 04:24:39
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0It seems all the moderators have gone on a holiday again. No reply on this thread in ages. They are about as useful as a chocolate teapot
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10-04-2023 06:38:54
0It seems all the moderators have gone on a holiday again. No reply on this thread in ages. They are about as useful as a chocolate teapot
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10-04-2023 06:38:54
0@Justin_Ring further to my DM could you please reply to this thread?
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13-04-2023 07:47:41
0Could someone please respond to this thread which seems to be being ignored?
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19-04-2023 09:28:27
THi @0fcc852c898304c7f88739b0a0de60. I suggest viewing the marked solution for this post. [quote="Caitlyn_Ring, post:93, topic:182259, full:true"] Hey neighbors, I wanted to share an update that our team pushed a back end fix that should resolve this concern. If you’re still experiencing issues with the Chime not playing an alert when someone rings your Doorbell, or you have a different concern with your Chime, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406). This is the best way to get any necessary troubleshooting information to the right teams so they can look into any lingering issues. [/quote]
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21-04-2023 03:41:03
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Caitlyn_Ring
A post was merged into an existing topic: [Alexa integration doesn't work 50% of the time](/t/alexa-integration-doesnt-work-50-of-the-time/197516/2)
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24-04-2023 04:22:43
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