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U
Chime pro (1. gen) Christmas chime tones
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tones-and-alerts
chime-pro

The Christmas chime tones are available and play in the android app, but won't play on the Ring Chime pro (1. gen).Other chime tones are working as expected.Tried to reset the chime and deleted / reconnected it, but the Christmas ring tones are still not playing on the chime.

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0

4

04-12-2021 18:35:02

Responses (4)

  • C

    Hi @user4329. We've received feedback about this and passed it onto the appropriate team so they can look into it further. In the meantime, you can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for any additional questions. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    06-12-2021 20:13:42

    • D

      Hello @Caitlyn_Ring Still no solution for this issue? It's almost Christmas and we have the same boring tones.

      1

      10-12-2021 02:14:08

      • J

        There is another thread talking about this issue. It seems Ring cannot correct the problem right now but will after they reassign the engineers from the Blue Origin and Orbital Reef projects.

        0

        14-12-2021 22:51:18

        • D

          Hey guys, the issue has been solved. Check your chimes. Thank you

          1

          19-12-2021 11:38:10

            U

            Thank you, it's working now!

            1

            19-12-2021 12:03:39

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