The Christmas chime tones are available and play in the android app, but won’t play on the Ring Chime pro (1. gen).
Other chime tones are working as expected.
Tried to reset the chime and deleted / reconnected it, but the Christmas ring tones are still not playing on the chime.
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Hi @user4329. We’ve received feedback about this and passed it onto the appropriate team so they can look into it further. In the meantime, you can give our support team a call at one of the numbers available here for any additional questions. If you are outside of the US, please visit here to see how to contact support.
Hello @Caitlyn_Ring
Still no solution for this issue? It’s almost Christmas and we have the same boring tones.
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There is another thread talking about this issue. It seems Ring cannot correct the problem right now but will after they reassign the engineers from the Blue Origin and Orbital Reef projects.
Hey guys, the issue has been solved. Check your chimes. Thank you
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Thank you, it’s working now!
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