Chime Poor Wi-Fi Connection

Chime is showing a poor wifi connection as its status, reports RSSI-75.

It’s about 10’ away from the closest AP, no concerns on the signal strength. Think, though, that is associating with one of the 4 other AP’s in the home further away. (Ubiquiti network if it matters.)

Are there any issues with 2 vs. 5Ghz, or “preference” to a specific channel that the Chime suffers from? Is there a way to “steer” it to the closest AP?


Hi @Korndog. Your Ring’s connection to the internet is measured by the RSSI, which stands for Received Signal Strength Indicator. An RSSI of -75 is on the higher end, and the Chime may not be able to maintain a stable connection to the internet with this. I’d recommend checking your network settings to ensure your Chime is connected to the closest wifi access point available to improve the signal. Additionally, only the Chime Pro 2nd gen has the ability to connect to a 5 GHz network. The Chime will need to be connected to a 2.4 GHz network to function properly.