My chime has gone offline and can’t get it back online. have followed instructions and switched off the router, turned it back on. Reset the chime. Any ideas?
Hi there, @Sue1966! Those were great steps to take. Next, please try going through the Chime setup process in the Ring app. If possible, try completing this process on a different mobile device.
This help center article will provide you with setup tips and steps. Feel free to let us know how this goes!