Chime offline

My chime has gone offline and can’t get it back online. have followed instructions and switched off the router, turned it back on. Reset the chime. Any ideas?

Hi there, @Sue1966! Those were great steps to take. Next, please try going through the Chime setup process in the Ring app. If possible, try completing this process on a different mobile device.

This help center article will provide you with setup tips and steps. Feel free to let us know how this goes! :slight_smile: