Some awesome person loves to take the liberty to take my devices offline. Not sure but fopm what I can see is the use of some device they point in my directions…the goal i cannt make this up…they busy huh…well i just put them back online but this time one cam remained online for hours…bur the network was down…the only logical explantion I can seem to filter from this chore is my camera is on another network…sanity check…thoughts? the more than comical explaination Ring offers was this is common…IDK…
Hi @Hollyhood. If you find that your devices are falling offline of your network, you may need to adjust your ports and protocols to allow the Ring devices to stay connected. In addition, you can try creating a guest network on your router and moving the devices over to that guest network. You may want to contact your ISP to make these changes and also diagnose why the devices keep getting disconnected! 