‎Chime (2nd generation) not working

English (UK)

Help

Community Home

Ring Accessories

Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.

U

user66112

Chime (2nd generation) not working

troubleshooting

cs-support

chime

My 2nd generation chime has recently stopped working. I tried to reconnect it but when I press the button on the side, no light shows. When plugged in there is no light on the front of the chime any more.

1435 •

0 •

2 •

11-11-2023 07:37:52

Responses (2)

J

Justin_Ring

Hi @user66112. If your Chime is unresponsive, try the following steps: - Plug it into a different outlet to see if it makes a difference. - Factory reset it by pressing and holding the setup button on it for 20–25 seconds. If you have tried these steps and your Chime is still unresponsive, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.

1

•

13-11-2023 07:27:05

•

S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

•

13-12-2023 07:27:59

•

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

W

windracer

1

User
Solution

J

Jventerprises

1

User
Solution

R

Rick_Madik

1

User
Solution

U

user63814

1

User
Solution

Privacy Licenses Terms of Service