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Charged twice for ring protection plan
ring-protect-plans

Hello please could it be looked into why I have been charge twice in one month for ring protection plan £2.50 and £8 ?? Thank you 😊

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22-01-2021 18:05:40

Responses (1)

  • C

    Hi @Bean. Since this is a neighbor-to-neighbor forum, we're not able to look at your account details. For any billing questions, you'll want to reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a look and make sure everything is in order. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

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    22-01-2021 20:54:03

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