I signed up for Protect Plus, paid for a year in advance, and now find that a month later I’ve been downgraded to Protect Basic on a monthly charge. That’s frustrating to begin with. Now the ring site can’t show me my order history, and the support chat only offers to connect me with the community boards. So here I am.
Anyone else having problems like this? I’m getting screwed here, and I can’t find any course of action to take but to cancel my account and eat the cost of a year of Protect Plus. And call my security company to remove the cameras so I can switch to another brand.