General Topics

Not sure where to look? Browse general posts, topics, conversations and more.

D
Changing phone number after moving country
app-settings

I Emigrated to Spain from the UK, I have changed my country in the settings of my account. Whenever I change my phone number to my new Spanish number it puts the UK country code automatically at the front. Driving me crazy, has anyone had this and if so how did you stop it. Thanks.

530

0

0

15-04-2021 21:45:48

Responses (1)

  • C

    Hi @Duffles. Would you mind reaching out to our support team regarding this? They'll be able to double-check your account to make sure that you get the correct contact information updated on your account. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    16-04-2021 17:51:29

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members