Changing alert notifications not working

About a month ago I got a new phone and all my alerts suddenly reverted to the wind chime sound. I’ve gone into the app multiple times and checked the notifications for all devices. Each device setting is showing my selected options but I am still getting the same wind chime sound for ALL notifications! Is this a new glitch in the Ring matrix?! It’s frustrating and driving my dogs crazy.

try to restart your phone

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