Changed battery now won't reconnect
Ok so ot the batt low via app. changed out the batt (i bought an extra ring batt) and now it will not reconnect. So to be honest the batt died before I got to change it out. What do I do? I've tried manually reconnecting (tells me my password is incorrect, which it is NOT), I've done a hard reset and same thing withthe password. I double check my password multiple times, even disconnect the wifi on my laptop and reconnected. My laptop works fine. So confussed please help.
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05-02-2020 03:09:27
Responses (7)
- C
Hi @JohnDeVito. You won't need to perform a new setup unless it is for troubleshooting purposes. Typically when you charge the battery, you'll just need to insert the fully charged battery and then the Doorbell should reconnect to the wifi. If it doesn't, that's when you'd want to walk through a new setup to get it back up and running. I hope that helps! :)
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10-03-2021 06:08:42
- P
Hey Meh. I have the exact same issue you had. We’re you able to fix it? HELP!
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13-12-2021 08:20:02
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JohnDeVito
Reading this concerns me because I have a Ring Doorbell 2 in battery only configuration. When I pull the battery to recharge it, am I going to have to go through setting this thing up all over again? It doesn't save the settings?
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09-03-2021 07:26:45
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