R
Certain Cars Undetectable
hardwired-security-cameras
troubleshooting
I have a Ring Floodlight hardwired over the garage door. I have a three car garage. All car traffic is correctly recorded except for my Genesis G90. Any visiting traffic is recorded and the Chevy equinox and Ford Fusion are recorded coming and going each time. The G90 never shows up on the camera. How can this be? What other cars don’t show up in the cameras?
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31-12-2022 08:14:23
Responses (1)
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Tom_Ring
Hi @Rfields987. This may be due to how your camera is positioned or how your settings are configured. You may need to toggle the Smart Alerts feature to ensure that your cam is recording all motion events. This is located under the Motion Settings tile. I hope this helps.
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03-01-2023 07:27:51
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