So it looks like my credit card has been declined for subscriptions because ring are not ready for the new 3d secure card system in the uk? Can we not pay by standing order ir direct debit?
Hi @b73e4ff3439c5e3a4bde015dcc1ba9. In this Help Center article here, you can find information about what types of payment methods are accepted. If you are running into a specific error, I suggest contacting our support team to help you work through this error. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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Same issue here , card is declined when adding payment method since Ring does not support
3D Secure authentication when card number is provided.
How come 3D Secure authentication is STILL NOT supported by Ring?
“Your card was declined. This transaction requires authentication”
(OK, so where can I find the 3D Secure pop-up window to complete the authentication?)
Why have they taken the yearly plan when on my thing it says monthly plan
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