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Cant use ring 2 doorbell.
battery-video-doorbell

Anyone else have this problem? I bought a "renewed " ring 2 doorbell from Amazon. I was starting to set it up and had to scan the QR code. The app told me it is still tied to another account and I can't use it. Customer support for ring said it would take up to 3 days for them to get back to me or I would have to send it back to Amazon.

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29-01-2020 19:16:53

Responses (1)

  • N

    Hi, I am in the same situation as you. I spoke to a Ring rep and they told me the same thing. However, a month later this issue is still not resolved. I am going to throw the Ring doorbell away. It seems once a device is attached to an account Ring is unable, or unwilling, to let another person use it. It is too bad, it kinda makes me want to leave Ring. I have heard Google has a camera system that is cheaper and just as good.

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    12-07-2021 17:39:31

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