Smart Lighting
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Can't share Ring Bridge and Mailbox Sensor. Help!
I'm not sure if there's something I'm missing but I have already set up the Bridge and the Mailbox Sensor via Master Account but my shared users cannot see them (but can see all cameras though). Is there anyway to make this possible? Just want them to be alerted for mailbox notifications.thanks in advance!
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19-11-2020 01:49:20
Responses (32)
- C
At this time, you cannot share the Mailbox Sensor, Smart Lighting devices, or Light Groups in the Ring app. Please add your interest and votes to this [post](https://community.ring.com/t/share-smart-lighting-and-light-groups/5315) in our Feature Request board, as that is how we gather and share your feedback with our teams here. **I will be marking this reply as the solution in order for other neighbors to easily locate the appropriate feature request**. Thank you!
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17-10-2022 16:49:36
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- J
Sorry but this issue has not been solved if Ring hasn't fixed the issue. So marking your reply as the solution is not the appropriate response. Just got my mailbox sensor today and only found out after installing it that this is an issue. Will be returning it due to this.
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21-10-2022 18:21:24
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- U
Just received my mailbox sensor and am so disappointed that it can’t be shared. I expected more as i have two properties with many ring devices and I share many cameras with others. Might need to put a Yolink door contract on the box and call it good.
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11-01-2023 06:46:32
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user25748
Anything on this? Really pointless that only one person gets alerted . I purchased this so my wife and kids would also know. Really disappointed!
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13-10-2022 22:46:47
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