Can't set up the chime

I have tried so many times to set up the chime without success. I can’t finish the set up. It just says it’s offline and despite several attempts I have managed to get it online. Setting up the chime should be so simple but it is just too complicated. I feel like giving up. I wouldn’t reccomend this product to anyone.

Hi @Davrwhu. How far away is the Chime from you internet router? I would recommend moving it to a location that is as close as possible to your router, just for the setup. Once the device is setup, feel free to move it to a more permanent location. I hope this helps!

About 6 feet or 2 metres. I’m giving up now. It shouldn’t be this difficult to set up the chime. I’m looking at other makers with a simpler set up process.