Ok, so when my Ring doorbell was first installed all I had to do was say ALEXA SHOW FRONT DOOR and hey presto up it popped on the tv screen, this was a really old Firestick and it still works fine on it but BUT only if I now say ALEXA WHO’S AT THE FRONT DOOR !!
But if I say the original command of SHOW THE FRONT DOOR it replies SORRY CAMERA’S DON’T WORK ON THIS DEVICE.
Now using a slightly newer FIRESTICK it doesn’t respond to the original command and the command WHO’S AT THE FRONT DOOR gets the response I’M NOT QUITE SURE WHAT WENT WRONG???
I have recently bought a new Samsung 4k tv and a brand new 4k FIRESTICK when I ask both commands I get borh replies, I assume it’s the command wording that’s wrong, I am severely disabled, not good with technology and need things explaining ■■■■■ proof, I’ve contacted Amazon but they cant help as they won’t admit it’s THEIR equipment at fault, everything they suggested makes no difference at all, I’m praying someone can help me as I really need to able to view the Ring doorbell camera on my 2 tv’s.