cant find Wifi

Hi all.
I have a chime I’m trying to add. When I get to the wifi part my home wifi is not listed even though my phone was just linked to it.
No joy when I refresh.

Hey @Patto21. If you did not try it, try giving your router a reboot to see if this allows the network to show up. Please ensure your home wifi network is not a hidden network, otherwise you will need to add that manually by selecting “add a hidden network” within the setup.

I have the same problems here. Please share the solution

Hi there, @aosjord! If you’ve tried the steps recommended above, to no avail, try performing the setup using another mobile device, if one is available. Please also ensure there is not a vpn enabled on the mobile device. As long as your wifi is broadcasting it’s SSID it should show in the list, or be able to be added manually as described above. I hope this helps! :slight_smile: