U
Can't connect to Doorbell
live-view
battery-video-doorbell
troubleshooting
My ring app not able to connect to buy ring door bell. Is it down?
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06-11-2023 03:11:18
Responses (4)
C
Hi @user65430. Ensure your Ring app is fully updated to the latest version available, and check that your Ring Doorbell is connected to wifi with a strong signal strength. You can learn more about checking the signal strength [here](https://support.ring.com/hc/en-gb/articles/217271526-Checking-your-Ring-device-s-wifi-signal-strength). Your phone also needs a good connection via wifi or cellular data. If you're receiving a specific error message when activating the Live View, please share a screenshot of what you're seeing on your end.
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08-11-2023 06:25:14
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J
A post was split to a new topic: [Doorbell keeps falling offline](/t/doorbell-keeps-falling-offline/241426)
0
15-11-2023 07:09:20
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J
A post was split to a new topic: [Doorbell is not connecting to wifi](/t/doorbell-is-not-connecting-to-wifi/241430)
0
15-11-2023 07:28:26
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Caitlyn_Ring
0
08-11-2023 06:22:04
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