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J
User Solution
Closed
Can't connect chime
cs-support
chime
Follow all instructions, wait for green light but it’s never going green. Tried closer to the router and resetting for five and 15 seconds as the app suggests. Nothing has worked so far.
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05-01-2024 02:02:35
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Justin_Ring
Hi @JaxElle91. You have tried all the steps I would have recommended for a Ring Chime that is not going into setup mode. The next best step to take is to contact our support team for further assistance. Give our support team a call at one of the numbers available here.
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08-01-2024 09:42:35
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