Cannot open the case of ring 4 battery doorbell

I may be missing something obvious, but I have recently bought a battery powered ring doorbell 4 and I have no idea how to open the case so I can charge the battery for the first time.

There is what looks like an orange piece of plastic inside the hole where the security screw would go.
I can’t open it by squeezing the sides or sliding it off from the bottom either.

Does anyone know what I need to do so I can install my doorbell?

Just slide the cover down, remove the plastic, charge the battery. slide it it the bollom and use the special screw to fit it in. ( Dont drop the screw) put some Vaseline on it to hold in on the special driver. Im new as well, hope this helps.


Amazing. Thank you! I was worried I would break it.

All sorted!

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