Cannot Log In with Web Browser (Chrome) using Windows Computer

Suddenly, I’m not able to log into my Ring account using my laptop computer using Chrome and WIndows. When I try, I get a message YOUR SESSION HAS EXPIRED. CLOSE THIS WINDOW AND LOG IN AGAIN. I’ve done that four times without success. I have disabled by VPN in case that was interfering, but it still won’t work. The Ring App on my phone still works. I’ve tried to sign up for status alerts, but all I get are pages of computer code.

Hi @abc34254547ea46ccbeb. Try clearing the cache and cookies for your browser. You can also try using an incognito tab as a troubleshooting step. If this doesn’t help, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.