I have invited a shared user to my Ring account. The user is prompted to create an account but when he gets to the password screen, the password simply isn’t accepted.
Is there an issue with the back-end?
I have invited a shared user to my Ring account. The user is prompted to create an account but when he gets to the password screen, the password simply isn’t accepted.
Is there an issue with the back-end?
Hi @Systematic24. What type of phone is this and what OS version is installed? What version of the Ring app is installed? Are you choosing a secure password?