Cannot call call centre in UK

Tried calling call centre in UK for help. Cannot get past automated control. Since it asks me to press £ to submit. There is no £ on keypad, and it does not accept #.
I was calling about a critical update email from you. I was checking if it is a fake.

Hi @user33652. If you are using Android 8, you will need to update to at least Android 9. This message was sent out a while ago. Without seeing the email address this was sent from, I cannot confirm its validity. If you have further questions about this, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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