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Can you see if and who deleted a video?
Is it possible to see if a motion recording has been deleted, and if so by which person or device? We have a ring doorbell and activity I was expecting to see wasn’t there and there’s a big gap where the recording should have been. A few people have access to the ring system so I’m trying to see if the camera didn’t capture the moment, or it has been deleted. An event log just saying a user has deleted a video would be enough to help me out. I at least know there’s something suspicious I should investigate.
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12-05-2020 08:59:38
Responses (3)
- T
Is there any way to retrieve a history that videos have or haven't been deleted. I understand there not recoverable, however do you track that deletions have it haven't occurred?
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07-10-2020 03:27:37
- K
I'm having the same problem also. I'm the only person on the account and someone hacked into my account. I closed it but I say let me give it a 2nd try, I take all the bar cord stickers off and I reconnect my ring back on again. I am 100% sure that my kids hacked into my ring camera. I need help with this because he don't no my password but how do he get into the camera and stop it so I don't see any footage of him sneaking out
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25-08-2021 02:28:39
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Caraessel
Did you clarify IF shared users have the ability to delete? I have blank (black) spots and I tested what deleting looks like and it does make a black spot in my timeline. I’m hoping shared user can only view with no rights to do anything with the data they are allowed to see.
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13-08-2020 06:01:11
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