I did not realize that videos are deleted after 60 days, and I have two days (August 3rd & 4th, 2019) with extremely important videos that I need to keep. Is there a way to retrieve these somehow? Thank you.
Hi @sharonll20 - unfortunately, we are unable to retrive videos after 60 days. To keep important videos beyond 60 days, download them to your PC or mobile device. Learn more on [Ring.com](http://our%20Ring videos are stored in the cloud for up to 60 days (in the USA). To keep important videos beyond 60 days, download them to your PC or mobile device.).