I am wanting to subscribe to a ring protect plan, and can’t. My payment info is entered. I logged in and went to My Plans but there is no option to purchase a plan.
My husband and I both called and spoke to representatives. I spoke with Christian. Supposedly, we were set up with a trial subscription and we were told the Basic Plan would kick in when the trial ended. Our credit card is on file. The Basic Plan never kicked in. Nothing happens when I try to subscribe online.
This is so frustrating!
i was on the phone with Christian for 45 minutes.