Can’t get new chime to set up

I tried to set up our new chime and I can’t get it set up. I have unplugged it and tried different outlets. Tried resetting it several times and still won’t work. HELP!

I’m having the exact same issues and its not my internet connection

Hi there, neighbors! Great call on trying different outlets and areas of your home for this. I recommend also trying another mobile device just for the setup, if possible. Check out this Community thread, with many solutions shared by other neighbors and Community team members. I hope this helps! :slight_smile: