‎Can I transfer my protect basic plan to my new device?

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Raver78

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Can I transfer my protect basic plan to my new device?

troubleshooting

ring-protect-plans

I have just replaced my doorbell with a newer model. I have a protect basic plan for my old device, and want to transfer that to my new device, so my old device is no longer the one device on my plan but my new device is.

I can’t find anywhere I can do that. Can i do that or will I have to cancel my original protect basic plan and take out an entirely new plan?

351 •

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3 •

11-12-2023 09:29:33

Responses (3)

U

user71058

User Solution

I had to cancel old protect account and take out a new one.

2

•

13-12-2023 07:24:44

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T

Tom_Ring

Hi @Raver78. This is the correct way to approach this issue. If applicable, you’ll receive a pro-rated refund.

1

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15-12-2023 08:38:07

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

•

14-01-2024 08:39:09

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