Camera blocked

My ring doorbell motion was activated by someone at midnight but when checked it today the camera footage was blank just a black picture

Is the camera working the rest of the time? It’s possible someone (or something) could have placed something over the camera.

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Would of seen them put something it’s like they jammed it before coming thru gate as something was moved in garden which was bit heavy

Hi @Chrisodapz. If this continues to happen and you notice more events where the video is just a black video, I’d recommend trying the troubleshooting tips and tricks in our Help Center Article here. This will cover different potential causes for video concerns such as what you’re experiencing.