CAME BPT E/272 feedback sound when answered by app
I have a CAME BPT E/272 which I am trying to connect to a Ring Intercom.Whenever I buzz the intercom and answer with the E/272, it works fine.If I try to answer with the app, I keep hearing a loud feedback sound, as if the mic and speaker are feeding into each other. I can talk over it and be heard by the person buzzing as well as hear the other person talk back but it's extremely uncomfortable with this feedback sound present.Soon as I hang up, the sound goes away. Muting the app mic or adjusting the app volume for mic and speaker as well as the hardware mic potentiometer on the E/272, makes no difference in reducing this feedback sound.I have wired:Intercom A cable A2 to 6 on the E/272A5 to 8A3 to 4A1 to 5A6 to 7A4 is not connected to anything.The above worked well for the E/272 predecessor with the same wiring, the BPT SA/72Any help, appreciated!
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21-11-2022 17:25:59
Responses (3)
- G
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21-11-2022 17:28:44
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- C
Hey @groovy100. For advanced wiring questions like this, we have an intercom support team that you can reach out to directly at one of the numbers [here](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support). I'd recommend reaching out to them if you don't receive an answer from another neighbor who may have encountered a similar scenario.
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22-11-2022 20:26:46
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groovy100
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21-11-2022 17:27:23
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