Camaras not working

Is anyone else out there experiencing live feed failures. My front cámara has been on the blink since around 3pm today. Checked everything all is ok

Hey there, @cmsantis! We recently updated our page regarding some live view concerns that we found. This has since been resolved and your live view should work as intended. If not, try removing and reinstalling the Ring app on your mobile device.

Video connection concerns can often be related to wifi, mobile device, or Ring app communication variables. The best first thing to check is your wifi signal strength, or RSSI, which can be found in the Device Health section of your Ring app. Check out our Community post about RSSI for tips on optimizing this signal strength.

On your mobile device, try testing video on wifi only, and then on data only, to see if either connection is more efficient. Please also ensure bluetooth and VPN is disabled. I hope this helps! :slight_smile: