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Bug with Shop
ring-website
cs-support

There appears to be an issue with the shop - when adding the charger + 2 quick release batteries to the cart with other items it does not allow you to select a shipping method. I'm guessing this is because the batteries are not eligible for expedited shipping but it breaks the checkout process. Removing the item allows you to select Expedited again

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27-04-2023 04:09:36

Responses (1)

  • C

    Hi @user43607. The Charging Station + 2 Quick Release Battery Packs bundle is not eligible for expedited shipping, so it would be sent with standard shipping. That's why there are no shipping options presented when purchasing this bundle. However, you should still be able to select "Continue to Payment" during checkout to proceed as normal with the bundle in your cart. Are you unable to continue with the checkout process? If so, please share a screenshot of what you see on your end. Make sure to cover any personal information, such as your address and email.

    0

    28-04-2023 07:58:53

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