Smart Lighting
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Bug: Solar Wall Light motion won’t trigger the light to increase brightness when Light Schedule is enabled
I have had my Solar Wall Lights for a while and just noticed this issue where when Light Schedule is enabled (dawn to dusk), it’s dimmed at lowest level at night. If I try to move in front of the lights, the light does not increase brightness level (to the desired level in settings). From the app/history you can tell it’s detecting motion, but since it’s already “on” it won’t go “on” again with increased brightness. However, if you disable/enable the Light Schedule it seems to resume increasing brightness for the night with motion. Obviously I can’t do that every single night.Now this issue only happens on the Solar Wall Light. I also have some Solar step lights in the same light Group. Even with Light Schedule enabled at night for the step lights, they DO increase brightness when motion is detected. Furthermore, they also trigger the Solar Wall Light to increase brightness since they are in the same group, but not the other way around.Please fix this. This is obviously a bug as all the other smart lights have the correct behavior when motion is detected with Light Schedule enabled at night. Thank you.
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20-05-2021 05:36:55
Responses (18)
- D
[https://community.ring.com/t/pathlight-motion-no-longer-increasing-brightness-when-light-schedule-is-enabled/150766](https://community.ring.com/t/pathlight-motion-no-longer-increasing-brightness-when-light-schedule-is-enabled/150766)Looks like this is the same problem you guys are facing? The response from ring support is that brightness should not be increasing during motion events.
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18-08-2022 20:13:07
SSupport is wrong. Ive had these lights since they were first released and the past 2 weeks is when i started having problems with them.
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19-08-2022 01:28:06
- D
Also seems like the response I received today is contrary to supports message that was sent here in May?Im not sure if this is a widespread issue or if just a select few of us are having issues.
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19-08-2022 04:38:04
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JI had this same problem. The wall solar light was on a schedule dusk to dawn. Initially, the light would turn bright when motion was detected. After a few night, the wall solar light stopped turning bright when motion was detected. Instead it would stay dim. I would still receive motion detection alerts. Now the wall solar light won't turn on at all even when motion is detected. *Will someone with Ring Support please respond to this group with a resolution to these problems?* My wall solar light has "Good" status on both Bright To Wi-Fi Router Signal and Wall Light Solar to Bridge Signal. It's using Firmware Version 1.8.14-32.
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29-08-2022 23:00:59
- J
Hi neighbors! This Community [post](https://community.ring.com/t/pathlight-motion-no-longer-increasing-brightness-when-light-schedule-is-enabled/150766) has other neighbors experiencing a similar concern with their Solar Smart Lights. There is a marked solution as to what other neighbors are having to do for this concern.
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30-08-2022 19:27:58
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user20871
I just purchased the solar lights and installed them with my other system. Actually replaced my battery operating lights due to them leaking water and destroying batteries. What is the fix on the dim light complaint? Mine worked fine for several weeks and just now started having this same reported issue. Sounds like a year should be enough time to sort out an obvious defect.
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16-08-2022 00:21:14
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