Responses (11)

B
Bigtopp
I had the same issue. I actually had my Bridge connected fine using my Samsung but then I installed a new router. I could not get the Bridge to reconnect. I cleared my cache, but not the data and also reset the Bridge and that did not work. I decided to try my wife's Iphone.... it worked! * Maybe if I cleared my Samsung App data when I cleared the cache also that may have worked, but the warning that I would have to redo everything scared me away as I have other devices connected.
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31-12-2020 14:01:39
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M
Magnum05
Clearing the data and cache worked for me. Struggled for an hour, clear data and cache and was up and running in 5 minutes!! :grinning: :grinning:
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09-01-2021 21:57:34
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W
waterrat
Samsung S7 wouldn't connect after trying everything here. Got it done by getting the blue light to flash, exiting the app and manually connecting to the bridge wifi in my wifi settings and then going back toy the app and clicking "blue button is flashing"
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28-02-2021 02:02:16
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M
malodie
Literally none of these things work for me. I've used three phones now, with at least one of them having no mobile data whatsoever.The stupid app switches back to wifi too quickly, and then the device never connects.Really tired of dealing with this, considering how much I spent on the ring light setup. Lighting is an important part of security, and this solution is absolute garbage.
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07-04-2021 18:12:43
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F
FlameRed
This product has been out for quite a while and still no fix for the WiFi setup problems within the Ring App for Android for the Ring Bridge? The solution was simple, once I found it. Turn off mobile data from Settings ==> Connections ==> Mobil Networks and then the Ring Bridge setup works just fine. I guess it is too hard to fix the Android Ring setup to turn off mobile data at the beginning of the process and turn it back on again after it is done?
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25-04-2021 15:57:06
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