Bridge broadcasts SSID after initial setup

Hey – My bridge is connected to my Wi-Fi network and communicating without problems. My issue is that the bridge continues to broadcast its SSID even though it’s connected to my home Wi-Fi network. Can I turn this off? I like to minimize potential interference on my network.

Thanks.

Hey @topbilling. Are you talking about the Ring Setup network on your list of available wifi networks to pick from? The Setup Network should only be broadcasted for up to 10 minutes and after setup has been completed, then it should go away as an available wifi network if the Bridge was successfully connected and online in the Ring app!

My ring doorbell is broadcasting the ring setup SSID continuously, despite being setup on my home wifi through the app. I’ve tried a hard reset, and app reinstallation, the setup wifi never stops broadcasting.

Any solution on this? It’s definitely broadcasting for more than 10 minutes…

Hi @Ewitt843. If you have tried a factory reset and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.

Did some more digging, apparently the mac address associated with the ring setup ssid still being broadcasted is a neighbors device… lol.

Thanks for the response, im all good here.

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