Bought house from an estate (deceased owner). How do I reregister the ring doorbell?

I purchased a house from an estate (owner deceased). The house has a ring video doorbell 2.
How can I get the registration transferred to me?

When I scan the qr code it says it is already registered and cannot be transferred. It suggested to reach out to community support if the previous owner is deceased.

None of us in these forums have access to account information so you’ll need to reach out to Ring Support ( Contact Us – Ring Help) Be aware, wait times are long and it may take a couple call backs to talk to someone who’s able to assist.

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