Ring Video Doorbells

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U
Black blank
battery-video-doorbell
troubleshooting

My ring doorbell has a black rectangle blocking view?

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19-09-2023 13:20:22

Responses (1)

  • J

    Hi @user58998. It sounds like you have activated a Privacy Zone. The video (skip to 1:00) in this Help Center [article](https://support.ring.com/hc/en-us/articles/360027979331-Understanding-Privacy-Zones) will show you how to delete the Privacy Zone. Let me know if this helps. 🙂

    0

    20-09-2023 17:28:01

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