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user79977

User Solution

Black and white recording at night

battery-video-doorbell

troubleshooting

Hello! Why my Ring doorbell at the night the recording seen black and white?

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31-03-2024 04:04:02

Responses (3)

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HeyJayJay187

Which model do you have?

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31-03-2024 07:07:25

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U

user79977

My model is Ring Door bell 4

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31-03-2024 10:17:55

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Tom_Ring

Hi @user79977. The Ring Video Doorbell uses night vision that is displayed in Black and White.

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01-04-2024 02:50:00

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Lopez43

I’m really grateful for your help... Thank you for sharing your solution!

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05-04-2024 02:05:29

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user79977

But why this happening like 1 week ago? I have videos on total night and the videos looks on full color and this is even crazier if I turn on my balcony bulb the ring records on full color on night I don’t know. Need some help

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02-04-2024 12:56:32

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Tom_Ring

Hi @user79977. If you also have Color Night Vision enabled, you will see things in different colors as ambient light allows. You can learn more about this here.

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08-04-2024 04:11:58

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system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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08-05-2024 04:12:16

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