Black and white recording at night

Products General Questions
1

Hello! Why my Ring doorbell at the night the recording seen black and white?

2

Which model do you have?

3

My model is Ring Door bell 4

4

Hi @user79977. The Ring Video Doorbell uses night vision that is displayed in Black and White.

5

But why this happening like 1 week ago? I have videos on total night and the videos looks on full color and this is even crazier if I turn on my balcony bulb the ring records on full color on night I don’t know. Need some help

6

I’m really grateful for your help... Thank you for sharing your solution!

1 Like
7

Hi @user79977. If you also have Color Night Vision enabled, you will see things in different colors as ambient light allows. You can learn more about this here.