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Tom_Ring
Hi @RMSarver. For any replacements that are covered under our [warranty](https://shop.ring.com/pages/warranty), please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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05-11-2020 15:50:07
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