T
Battery pathlight moisture
solar-smart-lighting
cs-support
I have 12 Pathlighs and this spring I decided to replace the D batteries. To my surprise 4 of 12 had water inside the battery compartment and condensation in light lens. There are no cracks in the case. When you remove the stake there is plug/seal (?) in the battery case. It was soft and when I squeezed it water came out. I left them in my house overnight “drying out” and to my surprise this plug became hard and dry. All my Pathlight battery lights are working well. The only thing I can replace is the nylon O ring. I need a part number or show me Amazon link.
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07-05-2023 06:27:29
Responses (1)
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Caitlyn_Ring
Hi @tuckerfolk. I'd recommend reaching out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can review the damage to your Pathlights and determine the best resolution for this situation.
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09-05-2023 03:56:37
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