So many issues with the battery Ring connection " security " cameras any of them. They never catch all of the footage even on different daily settings and additional batteries attachments per request from Ring. I have added the chime pro etc. Internet from two different providers and my phone company so thats three. A lawsuit needs to be in place for Ring because they company is not safe wireless or hardwired . Calling customer service support they do a temporary solution at the most. An by temporary i mean a day or two at best. I hope someone starts a lawsuit soon.